“Public sector posts are increasingly attracting dangerous, incorrect comments that require more and more time, resources and training to combat and correct. It’s not uncommon for agencies to have individual social media staff receive personalised threats and harassment, simply for communicating on behalf of their workplace. Talk to any of these staff members and you’ll hear a very similar response: “We’d love to do more about this issue, but we don’t have the resources or time to deal with it all.”
